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Reach out for queries about projects, applications, or draw results

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Quick FAQs

Q: How do I check my application status?
Log in to your account and visit My Dashboard.


Q: Where can I see draw results?
Visit the Draw Results page and select your project.


Q: My payment was rejected — what do I do?
Go to Dashboard → Re-upload screenshot with a clearer image showing the UTR/transaction amount and date.


Q: When will I get a refund?
Non-allotted applicants receive a 100% refund within 15 days of draw result publication. See our Refund Policy.